Refunds & Returns
CANCELLATION AND RETURNS POLICY
We expect that you will delighted with your purchase, if however, you are not, we have set out below a summary of what action you need to take to return a product.
Please follow the steps outlined below to return your goods to MNML via post.
Step 1
If you receive your product and it isn’t what you were hoping for, please let us know.
Step 2
Simply email hello@mnmllife.co and include your order number and reason for the return. Please also include your name and phone number so that we can contact you, if necessary.
Step 3
Follow the steps and return address provided to you in our return email.
Step 4
Package your return item in a well-padded envelope or box to prevent damage in transit (the packaging that you received it in would be perfect and great for the environment also).
All items must be returned unused, with authentic labels and in original packaging. If goods returned are not in a re-sellable condition, we may not accept your return.
We are responsible for your parcel only once it has been received by us. Items lost in transit will not be treated as returned, and cannot be exchanged or refunded.
Step 5
All returned goods will be examined upon receipt. Undamaged goods will be entitled to a full refund. Other returns will be assessed and we will notify you via email whether we can provide you with a refund or store credit.
Step 6
Once we have processed your return, our Returns Department will contact you by e-mail. If a refund is applicable, we will process this as soon as possible by the original payment method, no later than 14 days after we have received the goods (provided that you have returned the goods to us within 7 working days of delivery to you or your notifying us of cancellation). Please note that it can take 3 – 5 working days after we have processed a refund payment for it to appear on your credit card statement.
If you are entitled to a store credit, we will email you with a voucher code to apply to your next purchase.
The above cancellation and refund rights are in addition to your statutory rights to return goods which are damaged or faulty, or not what you originally ordered.

SHOP THE RANGE
Let customers speak for us
from 161 reviewsWonderful smell
Leaves bedding with nice fresh smell
What a wonderful product.
Heavenly sheets and pillows helps put me to sleep.
I urge everyone to buy some
It’s perfectly fragranced for a lovely sleep. And makes them linens wonderful.
These are perfect!
Great scent and love that I can just toss it in the drum and not worry about messy liquids or powder
Not only do these pods smell amazing they do a great job cleaning too.
The fragrance is heavenly I am 84 in June and I still love life's little luxurious and the sleep + calm is one of them. Thank you so much 😊
What a great product. The smell is amazing and that freshness of clean every time. No measuring just the perfect dose in every capsule. My laundry smells so inviting after every wash and my clothes have an impeccable smell. Can’t tell you how much I love these products. Love ❤️ Love ❤️ Love ❤️
Love all the products and highly recommend.
The smell is absolutely amazing. I love just popping them in to my front loader and the magic happens. Clean clothes and they also smell Devine.
Love it
A really wonderful find from MNML. No measuring no mess and the perfect amount of freshness every time. The alluring smell as you drift off to sleep is nothing but amazing. A fantastic product that I will continue to use.
I'm in love with all of MNML products, especially the spray ❤️
Have only just started using them but find the clothes dry faster and the towels were softer. Love them
Absolutely love this spray.
Pits me to sleep so quickly. And the smell is divine
What’s great buy, will buy again, highly recommended 💕
I purchased the wool balls been using them now week or so they have helped so much. Love them thankyou so much. Very happy
I purchased the chamomile Linen and room spray and keep it in my bedside draw so that I can spray my bedroom and linen before going to bed. The fragrance is so calming, it’s wonderful drifting off to sleep with the sense of calm. Beautiful product.